Shipping policy
Shipping Policy (Australia)
We aim to ensure your orders are processed and delivered as smoothly as possible. Please read the following information regarding shipping within Australia.
Processing Times
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Orders are processed within 1–2 business days (excluding weekends and public holidays).
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You will receive an email confirmation with tracking details once your order has been dispatched.
Shipping Rates & Delivery Times
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Standard Shipping: 3–7 business days (depending on your location)
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Express Shipping: 1–3 business days (metro areas may be faster)
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Shipping rates are calculated at checkout based on your delivery address and selected shipping method.
Order Tracking
All orders are shipped with tracking. You’ll receive a tracking number via email once your order has been dispatched.
Delays
Please note that delivery times are estimates and may be affected by factors beyond our control, such as courier delays, peak seasons, or public holidays.
Incorrect Address
Please ensure your shipping details are correct at checkout. We are not responsible for orders delayed or returned due to incorrect address information provided by the customer.
Lost or Damaged Parcels
If your order is lost or arrives damaged, please contact us immediately at laroyaleaus@gmail.com with your order number and photos (if applicable). We will work with the courier to resolve the issue.